The Witness to War hotline is a confidential service available across Australia to support individuals and communities affected by overseas conflicts.
- Service Hours: Monday to Friday (excluding public holidays) | 9am–8pm (AEST/AEDT)
- Telephone: Free Call 1800 845 198
People can feel the impact in different ways, and may experience health, social and practical issues. The helpline is for individuals, families and communities who are distressed about overseas events, have friends and family abroad, need someone to talk to, or need help finding information about useful services and support.
Who can call the telephone hotline?
Anyone across Australia can call. There is no restriction on visa type, date of arrival to Australia, country of birth, or age.
How do I speak to someone in my own language?
When you call someone who will ask you what language you would like to speak, and they will then transfer you to a bicultural worker who speaks your language. If there is no-one that speaks your language at that time, we will arrange a professional telephone interpreter.
Who will I speak with?
Our Bicultural Client Support Workers speak many languages including Arabic, Hebrew, Dari, Ukrainian, Farsi and English. They are friendly, caring and there to listen to you. Many of our staff will have an understanding of your culture and awareness of some of the issues that you may face.
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Service for the Treatment and Rehabilitation of Torture and Trauma Survivors (STARTTS)
Address: 152-168 The Horsley Drive, Carramar NSW Australia
Tel: +61 (0)2 9646 6700
STARTTS acknowledge the traditional custodians of this land over which sovereignty was never ceded. We pay our respects their Elders past and present.
We acknowledge the ongoing trauma of colonisation and dispossession. We support social justice for Aboriginal and Torres Strait Islander peoples.
STARTTS aims to be a safe place for all people and cultures. We work alongside people with expansive sexualities, genders and bodies with refugee and asylum seeker backgrounds to celebrate the diverse and rich lives of individuals and communities.